Terms of Service — The Comfort Post

Welcome to The Comfort Post. By accessing or using our website and subscribing to our service, you agree to the following Terms of Service.

1. Overview

The Comfort Post is a subscription-based service that delivers physical mail and related content to subscribers.

By using our service, you agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old to use this service.

3. Subscriptions & Billing

Subscriptions are billed on a recurring basis (e.g., monthly) unless cancelled.
Payments are processed securely via Stripe.
By subscribing, you authorize us to charge your payment method on a recurring basis.

4. Cancellations & Refunds

You may cancel your subscription at any time.
Cancellations will apply to future billing cycles.
Due to the nature of physical goods, we do not guarantee refunds once an order has been processed or shipped.

5. Shipping & Delivery

We aim to send The Comfort Post on a monthly basis.
Delivery times may vary depending on location.
We are not responsible for delays caused by postal services.
It is your responsibility to provide accurate shipping information.

6. Lost or Damaged Items

If your item arrives damaged or does not arrive, please contact us at hello@thecomfortpost.com and we will do our best to resolve the issue.

7. Intellectual Property

All content provided through The Comfort Post (including letters, stories, and designs) is owned by us and may not be reproduced, distributed, or used without permission.

8. User Conduct

You agree not to:

Use the service for any unlawful purpose
Attempt to interfere with the operation of the website
Provide false or misleading information

9. Limitation of Liability

To the fullest extent permitted by law, The Comfort Post is not liable for any indirect, incidental, or consequential damages arising from your use of the service.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the service after changes constitutes acceptance of the new Terms.

11. Contact

For any questions, contact us at:

Email: hello@thecomfortpost.com

By using this service, you agree to these Terms of Service.